Administrator faces many challenges such as heavy workloads, difficulty in enforcing corporate passwords policies and locak of secure password reset process that administrators can monitor
Passwords form a critical part of the securing access point and consequently the whole network and its assets. Bad practices by users consists of writing down their passwords on sticky notes and sticking on their computers or other machines! On the other hand, if complicated passwords are used they are often forgotten and then the burden falls on the administrators.
With SSPRS the user can reset their passwords through a secure password reset process that has a user initiated reset facility. The administrator is by default in the loop of this automatic process without being burdened by repeated calls for assistance. This reduces the challenges faced by the administrators for such acts as frequent password reset requests, difficulty in enforcing corporate password policies.